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Need access to Adobe InCopy/InDesign 2021 (v16)

New Here ,
Nov 30, 2022 Nov 30, 2022

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We are right in middle of rolling out InDesign/InCopy 2021 to workstations in our enterprise and v16 just disappeared from the download page! Where can I find an installer for this? It's critical we have 2021 and not 2022 or 2023.

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Admin console , Business ID , Deploy and package apps , Enterprise , Teams

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correct answers 2 Correct answers

Community Expert , Nov 30, 2022 Nov 30, 2022

you need to contact adobe support for the cc 2021 links.

 

open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

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Community Expert , Dec 06, 2023 Dec 06, 2023

things have changed.  currently:

 

1. you can install the latest and 1 version prior versions using the cc desktop app. you must have a subscription because previous versions are not available with trials. other versions are revealed after clicking file preferences>apps>tick show older apps (at panel bottom).

2. for versions cc 2019 and older, use prodesigntools.com*.

3. for versions newer than cc 2019 but older than one previous version, contact adobe support for links**.

-------------------------

...

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Community Expert ,
Nov 30, 2022 Nov 30, 2022

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you need to contact adobe support for the cc 2021 links.

 

open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

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Community Beginner ,
Dec 06, 2023 Dec 06, 2023

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Hi,  Im in the exact situation.  Let me know if you managed to download incopy 2021 one way or another.  Support has not been helpful for me.  😞

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Community Expert ,
Dec 06, 2023 Dec 06, 2023

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things have changed.  currently:

 

1. you can install the latest and 1 version prior versions using the cc desktop app. you must have a subscription because previous versions are not available with trials. other versions are revealed after clicking file preferences>apps>tick show older apps (at panel bottom).

2. for versions cc 2019 and older, use prodesigntools.com*.

3. for versions newer than cc 2019 but older than one previous version, contact adobe support for links**.

---------------------------------------------------------------
* most (but not all) adobe download links are available from prodesigntools.com. https://prodesigntools.com/adobe-direct-download-links.html

follow the directions (esp, step 1)

save the install file. it may not remain online.

thank jim @ prodesigntools.com
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** this support is currently not available. ie, there's a significant gap (between 2019 and last year) in the available previous versions.

opposition to this decision (to limit available previous versions) has been conveyed to adobe officials who are therefore aware of the problems caused by this policy. however, unless/until changes are made, nothing can be done to legally access these files.

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Community Beginner ,
Dec 06, 2023 Dec 06, 2023

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Hi Kglad,   thanks for the answer.  I cannot find Incopy CC2021 on the prodesigntools website unfortunately.  As you stated,  not all adobe software are available on prodesigntool website.  Let me know if you have any other idea.  Thank you !

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Community Expert ,
Dec 06, 2023 Dec 06, 2023

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you can no longer get that installer. cc 2019 is the closest that's available.

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Community Expert ,
Dec 06, 2023 Dec 06, 2023

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If you think, you will need a certain version of Adobe Creative Cloud, you need to save the created installation packets locally. In general it's good to move on and install newer software, as soon as they proved being stable. 

ABAMBO | Hard- and Software Engineer | Photographer

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