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NEED HELP QUICK!!! S.O.S.!!!

New Here ,
Dec 17, 2013 Dec 17, 2013

Good evening my name is Danielle I am a graphic design stundent. I am having real problems opening the adobe applications manager app on my Mac i keep getting this window below and when i click on reopen the window continues to pop up. I am in desprate need of help, and also indesign is not working for me as well so i uninstalled it, but now i have this problem. please get back to me ASAP PLEASE!!!! Thank you.

Screen Shot 2013-12-17 at 6.21.46 PM.png

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Adobe Employee ,
Dec 17, 2013 Dec 17, 2013

Hi Danielle,

I am sorry for this issue but do not worry and it will be taken care of very quickly by following these simple steps.

Please download and install Creative Cloud Desktop apps from https://creative.adobe.com and once done try downloading Indesign again. it should work.

If you have Indesign CC apps then you can download it from CC desktop apps otherwise you need to select CS6 from the https://creative.adobe.com to download.

Hope it helps.

Regards,

Abhijit

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New Here ,
Dec 17, 2013 Dec 17, 2013

Thank you very much I also have another question i have files for indesign from cs6 will those files be able to open in Indesign CC???

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Adobe Employee ,
Dec 18, 2013 Dec 18, 2013
LATEST

Hi Danielle,

Yes, it will work.

Regards,

Abhijit

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