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M
Mr J23168611xyir
Participant
February 16, 2022
Question

New to Network - Adobe AD to Google Sync over GCDS?

  • February 16, 2022
  • 1 reply
  • 308 views

Morning all, I'm going to admit I'm a bit lost and lacking in an avenue to contact Adobe about this, so thought I'd post it here and see if anyone can assist.

 

Arrived at a (quite lovely) new place who are a Google school and I assumed had GCDS doing the AD > Google sync. I didn't have much to go on but GCDS was proposing changes that never went away, would appear to create some accounts but never quite clear all what was pending in a test sync. A scheduled task ran it against the current .xml file and didn't run quite right, with a 0xFF in task scheduler.

After much to and fro with Google (who were also quite lovely) they on their end determined that "Adobe" were creating the accounts and running some sort of sync to Google.

Now I know of (in a limited sense) there is an Adobe utility that can do this, I think for the sake of making linked Adobe IDs. But oh my word trying to find a human being to talk this over with at Adobe is near impossible without endless amounts of Adobe portal experience sign in registration ad nauseum with info I plain don't have here.

I guess what I'm asking (finally) is does anyone out there manage their AD > Google sync with any Adobe LDAP-ish system? If so what is it and where do I go to find out how to administer it?

 

Thanks all.

This topic has been closed for replies.

1 reply

T
Test Screen Name
Legend
February 16, 2022

I don't recognise some of your terms, so the chances are this isn't the right place - but perhaps you can expand a little so we can direct you. I can tell you that if this is related to AEM (Adobe Experience Manager), there is an entirely different forum.

 

So, what is AD?

What specific Adobe license(s) do you manage?

    M
    Mr J23168611xyirAuthor
    Participant
    February 16, 2022

    Afternoon, thanks for the reply there.

     

    Active Directory is AD, it's the "back end" of a Windows domain containing eg user and computer accounts. Google have their own online admin suite and their own directory of sorts, and if you run a network with both then they need some way to "talk" to each other. For instance, when a new user or group is made in AD you'd need that to be available in Google too for the sake of using Google services, gmail etc. Sorry if you know most of this just painting a picture, bear with me whilst I waffle on if so!

     

    Now, the whole world and universe use a tool called GCDS (formerly GADS) which, on a schedule, can mirror an AD structure and set of users in Google's cloud directory. It's quite involved but once set up can be run as a scheduled task (so newly created users are synced behind the scenes) but also a manual sync can be run, and ALSO also you can elect to "preview" a sync before it runs so you can see if what it proposes to do is sensible or not.

     

    I was experiencing oddness with our sync, which seemed for all the world to work in some respects but just not in others. It puzzled me and it puzzled Google also who had to examine the logs their end to find out just what on earth was making these users in gmail if it wasn't GCDS. Eventually, all Google could find was a sync tool made by Adobe was doing this. I think they were grateful to let me go at this point as obviously not their remit to support.

     

    The question was though, what WAS happening? I knew Adobe had *some* sync utility out there in the world but it'd frankly be bonkers to allow THAT to do someting so critical.

     

    Evidently though someone hasin the years before I took the place on and I am finding Adobe a bit of a closed book on it. Nevertheless, our Google sync is managed by something Adobe has and I need to find out what it is and why it is, sort of thing.

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