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1

New users on my account

Community Beginner ,
Mar 30, 2022 Mar 30, 2022

Does it cost to add new users to my account?

TOPICS
Enterprise , Licensing , Manage account , Teams
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correct answers 1 Correct answer

Adobe Employee , Mar 30, 2022 Mar 30, 2022

Assuming you have a teams or enterprise account:

You can add any number of users to the account. But, you pay for the number of licenses you buy.

So, only the users who have been assigned licenses via product profiles will be able to use their assigned apps and services.

See Manage products on Admin Console for more details.

 

However, if you have an individual license, it solely belongs to you and you cannot add other users.

 

Let me know if this helps. Thank you.

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Adobe Employee ,
Mar 30, 2022 Mar 30, 2022

Assuming you have a teams or enterprise account:

You can add any number of users to the account. But, you pay for the number of licenses you buy.

So, only the users who have been assigned licenses via product profiles will be able to use their assigned apps and services.

See Manage products on Admin Console for more details.

 

However, if you have an individual license, it solely belongs to you and you cannot add other users.

 

Let me know if this helps. Thank you.

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LEGEND ,
Mar 30, 2022 Mar 30, 2022

(Be aware that this answer does not apply unless you have an ENTERPRISE or TEAMS license. If you have an individual license, each one is separate; your account is only for you. Individual licenses are rarely a good idea for businesses with employees, since the company has no right to cancel or query the account).

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Adobe Employee ,
Apr 01, 2022 Apr 01, 2022

Thanks @Test Screen Name .

Modified my answer according to your caution.

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New Here ,
Aug 11, 2022 Aug 11, 2022

I have a new email.
I cannot migrate from the old account because I don'r remember my password.
How can I relate my old email account to my newly created ?

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LEGEND ,
Aug 12, 2022 Aug 12, 2022
LATEST

Giorgio. Of course you cannot migrate any data from an account you cannot access, that would be a very bad thing. So contact Adobe to help you regain access if you can prove ownership. 

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