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Opening Adobe Reader documents using Sharepoint 2010 / 2013 (Error problems - solution?)

New Here ,
Jun 27, 2013 Jun 27, 2013

Problem opening Adobe Documents in Sharepoint 2010 /2013 - (A pointer towards a solution!)

I posted earlier in one of the Adobe Forums about an error message being generated when trying to open an Adobe Acrobat document, from a document library, in Sharepoint 2010 / sharepoint 2013.

When I try to open an Adobe document, as an ordinary user, I get the error message 'The URL cannot be reached etc..........."

However, when I log on as a user with admin rights, the above error is gone and I get the option to open the document...

Actually, I also get the option to 'Check-Out' and Open the document, in Adobe Reader. (I would prefer not to get the Check-Out option)!

So, my own opinion on this, is that the URL error message could be coming from a user-permissions issue.

On my sharepoint site, ordinary users are 'Restricted Readers' whereas, Administrator, is a 'Manager'.

I would be interested if there could be some 'happy-medium' in this, so that ordinary users, would just be given an option, to 'Open' the document. and NOT the 'Check-Out' option, displayed in Adobe Acrobat.

Its coming from a Shartepoint-permissions level, from what I have seen happening here. In Sharepoint, administrators are in the 'Manager' category whereas ordinary users, are in the 'Restricted-Readers' category, so this must be causing the initial problem.

If anyone else has view on this, I would like to hear from you.

regards,

Dan

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Guest
Jun 28, 2013 Jun 28, 2013
LATEST

If you don't need SharePoint Integration then turn it OFF.

http://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/FeatureLockdown.html?zoom_highligh...

bDisableSharePointFeatures

Data typeboolean: DWORD value > REG_DWORD
Defaultnull
Version #10.1 and later
Lock PathHKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cSharePoint
SummaryDisables the SharePoint integration features.
DetailsControls the application's ability to detect that a file came from a Sharepoint server, disables the check-out prompt, and removes the SharePoint specific menu items. Possible values include:
  • 0: Disable the SharePoint integration features.
  • 1: Same as "null." Don't disable the SharePoint integration features.
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