Package Update for Adobe CC v6.4

[servicedstarke]

I have downloaded the Adobe Creative Cloud package recently to update the pkg file needed for my company's environment. When running the install of the newest packaged version of the CC app, it reports "This package is not compatible with your current OS". 

I verified that the newest version of Adobe Creative Cloud App is compatible with macOS 15 Sequoia when installed from the website. Is there a timeline on when the packaged version on the Admin side will be updated for enterprise use? 

Thank you

[servicedstarke]

Even more confusing, I checked the version in the zip that was downloaded from the packaging service and it is v6.4.0. Still receiving the error that the pkg is incompatible. 

[Anshul_Nautiyal]

Hi there,

Thank you for reaching out. We are actively looking into it. I’ll keep you updated as soon as we have a solution. Your patience is greatly appreciated.

Regards,
A.N

^AN

[Anshul_Nautiyal · Accepted solution]

Hi there,

After consulting with our internal teams, it has been recommended to create the software package as a flat package instead of the traditional bundle style. Flat packages offer enhanced compatibility with modern systems and streamline both deployment and updates. For further guidance on creating a flat package, please refer to the following document: https://helpx.adobe.com/enterprise/using/create-flat-packages.html

Please let us know if this resolves your query or if you require any further assistance.

Thank you.

Regards,

A.N

[servicedstarke]

Hello A.N

The flat package did work for this method. Thank you for the support.

Thanks,

Service Desk

[Anshul_Nautiyal]

Thanks for letting us know.

Regards,
^AN