pago de licencias

[Tranquil_Zest5383]

Hola, tengo 19 licencias y acabo de eliminar a 3 usuarios y me quedan libres 3 licencias. Si estan libres, ¿se me cobraran el mes que viene? cómo las devuelvo o desactivo?

[Anshul_Nautiyal]

Hi @Tranquil_Zest5383,

Thanks for reaching out. As checked, you have an active Teams plan associated with the Adobe ID used to post this query. As a system administrator, you have flexibility with license management. Here's how it works:

Managing Licenses During the Renewal Window
The renewal window opens 30 days before the renewal date, during which Adobe will send an email with details about products, quantities, and pricing. Any adjustments made, such as adding or removing licenses, will take effect on the renewal date. After renewal, there is a 30-day grace period to make additional changes.

To view renewal details, sign in to the Admin Console, navigate to the Account tab, and click "View details" under the Renewal section to review or update your plan. For more information, refer to the documentation: Adobe Business Renewals.

Managing Licenses Outside the Renewal Window
To cancel additional licenses outside the renewal window, contact Adobe Support through the Admin Console. More details can be found here: Support for Teams.

Please note that an Early Termination Fee (ETF) may apply. For more details, visit Adobe Subscription Terms. As you are outside your renewal window, an ETF fee will be charged.

Hope this helps. Let me know if you have any further questions.

Regards,
^AN