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Hi @prathamesh_7517,
Thank you for reaching out regarding your inquiry. It appears that you have an active Enterprise plan associated with the Adobe ID you used to post your query. I understand that you are looking to access an older version of Illustrator but are unable to locate it in the Creative Cloud App. Here are some recommendations to resolve this issue:
Contact Your IT Administrator: Since you have an active enterprise subscription associated with your Adobe ID, I recommend reaching ou
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Hi @prathamesh_7517,
Thank you for reaching out regarding your inquiry. It appears that you have an active Enterprise plan associated with the Adobe ID you used to post your query. I understand that you are looking to access an older version of Illustrator but are unable to locate it in the Creative Cloud App. Here are some recommendations to resolve this issue:
Contact Your IT Administrator: Since you have an active enterprise subscription associated with your Adobe ID, I recommend reaching out to your organization's IT administrator. They may have access to older versions via the Adobe Admin Console or through deployment packages. Your IT team can assist with the installation process. For guidance on contacting your administrator, please refer to this document.
Your IT admin can create a Named User Licensing Package that includes older versions:
- Create a Package – Choose Managed Package and click Next.
- Configure Package – Select OS and processor type. Enable Use OS Locales if needed. Click Next.
- Choose Apps – Select Illustrator 27.0 if available. You can also create a lightweight package without apps. Click Next.
- Filter Applications (Optional) – Choose from:
- Latest versions
- Long-term supported versions
- Beta apps
- Choose Plugins (Optional) – Add compatible plug-ins if required. Click Next.
- Configure Options – Adjust package settings as needed and proceed.
For detailed instructions, refer to the full guide: Create Named User Licensing Packages.
You can also check out the discussion thread on Adobe’s community about importing Pantone PMS colors into Illustrator 2024. The full thread is here: Import Pantone PMS Colors into Illustrator 2024.
Let me know if you have any additional questions.
Regards,
^AN

