Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Perpetual License Prompting for Sign in with Adobe Acrobat 2015 DC

New Here ,
Nov 26, 2018 Nov 26, 2018

Last year, we deployed Adobe Acrobat DC with a perpetual license key with offline exemption. Within the last week, some users, less than 5%, have been prompted to log in when starting the application rendering it unusable. The current workaround is to uninstall then reinstall the software and we're looking for a better way. What is the best way to troubleshoot this issue?

Adobe Acrobat DC (2015) - 15.006.30456

Microsoft Windows 10 Enterprise - 10.0.17134 Build 17134

716
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation