Please remove apps/features shortcuts from CC Desktop app if user is unlicensed

[Sabri25721241ptgx]

You recently added some ads for apps and features that most of our enterprise users are not allowed to use, generating frustration on Adobe products.

Example: Adobe Express and AI Feature

Could you please remove shortcuts for apps/features in CC Desktop app if user is unlicensed to use them?

[jane-e]

@Sabri25721241ptgx 

I've moved your post from Creative Cloud Desktop to the Enterprise and Teams forum.

Jane

[Anshul_Nautiyal]

Hi @Sabri25721241ptgx ,

Thanks for reaching out and sharing your feedback. Currently, Adobe Creative Cloud Desktop displays shortcuts to various Adobe apps and features, even if a user is unlicensed. While this is designed to showcase available tools, we understand that it may cause frustration for enterprise users who do not have access to certain applications.

At this time, there is no option to hide unlicensed apps from the Creative Cloud Desktop app. However, we recommend submitting this as a feature request through Adobe’s wishlist form for consideration in future updates.

As an enterprise admin, you may also manage user access to Adobe apps and services by configuring product profiles. For more details, please refer to Adobe’s guide on managing product profiles.

Let us know if you need further assistance.

Regards,
^AN

[Sabri25721241ptgx]

You recently added some ads for apps and features that most of our enterprise users are not allowed to use, generating frustration on Adobe products.

Example: Adobe Express and AI Feature

Could you please remove shortcuts for apps/features in CC Desktop app if user is unlicensed to use them?

[jane-e]

@Sabri25721241ptgx 

I've merged your duplicate post from Feb 14 with your earlier post from Sept 18 where it has already been answered by Adobe staff.

Jane