Problem installing Adobe Reader X1 (11.0.02) on Mountain Lion

[Al at BSP]

After having problems with a black screen when viewing pdfs in Safari I deleted adobe reader plug ins & Adobe Reader X & tried to install Adobe Reader X1 (11.0.02) on Mountain Lion 10.8.2

The App downloaded but the install fails part way through. Anti-virus is off & Safari closed. I\ve tried repeatedly & had same problem.

Any solutions?

[EnterpriseHelp]

Is this an enterprise deployment issue?

Ben

[Guest]

Try looking here for the log file:

/var/log/install.log

If you find it there please post it.  A couple of possibilities that might be going awry are:

- You may have a file called PDFAdminSettings.plist that is failing to convert.

- Another possibility is that your "sudo" command is broken.  To test this go to the Terminal app and type "sudo" without the quotes and hit the Enter/Return key.

sudo: can't open /private/etc/sudoers: Permission denied

sudo: no valid sudoers sources found, quitting

If you see the message above then you will need to contact Apple to help fix it.

[Allta Media]

Any chance your problem might be releated to this?

Workaround for Safari 5.1.9 incompatibility with Adobe Reader and Adobe Acrobat

[Guest]

Lori,

Mountain Lion 10.8.x does NOT use Safari 5.x  It uses Safari 6.x and for the latest update of Safari on Mountain Lion,  Mac OS X 10.8.3 and Lion, Mac OS X 10.7.5 the update version is Safari 6.0.4.  The Safari 5.1.9 issue you are referring to in your post ONLY impacts users of Mac OS X 10.6.x, Snow Leopard.