PROBLEM WITH CREDIT CARD NOT ACCEPTED

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HELLO, 

LAST MONTH I CHANGED THE CREDIT CARD FOR THE MONTHLY DIRECT DEBIT ON THE BANK ACCOUNT.

I CAN'T UNDERSTAND WHY THIS NEW CARD HAS NOT BEEN ACCEPTED AND THE LAST DEBIT HAS BEEN DONE ON THE PREVIOUS CARD NOT ON THE NEW.

IN ADDITION, ON OUR ADOBE ACCOUNT I CAN SEE THE LAST INVOICE  IN A RES STATUS (EXPIRED SINCE 3 DAYS) BUT, THE DEBIT HAS BEEN DONE ON OUR PREVIOUS CARD, INDEED! SO THE LAST INVOICE SHOULD RESULT AS PAYED (SEE THE PHOTO ATTACHED)

WE WOULD LIKE OUR NEW CREDIT CARD SHOULD BE ACCEPTED 

THANKS FOR YOUR HELP

ILARIA VOLINO

[Abambo]

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(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
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