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Problems with Adobe Creative Cloud Packager

Community Beginner ,
Nov 14, 2014 Nov 14, 2014

Hello Community

I have a problem with the Creative cloud packager.

i can pakage fine but when i try to install the package on another mac it simply says installation failed after a few minutes, i can see it installs Adobe Bridge in the launchpad but nothing more.

The package includes Photoshop , Bridge, Muse, Premiere, Illustrator, Indesign, After Effects,l Dreamweaver, incopy, lightroom,

The install works fine if i try to install it on the mac i made the package with

The mac im trying to install on is a imac 27 " 5K osx 10.10

547
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correct answers 1 Correct answer

Community Beginner , Nov 26, 2014 Nov 26, 2014

Hello again.

i spoke with Adobe Support, apparently you can't install the package from a USB, you have to transfer the files to the osx first and then install it locally.

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Adobe Employee ,
Nov 14, 2014 Nov 14, 2014

Hi KwKn,

Does it work on the machine on which you are creating the package?

Do you have any security software running on the machine?

Also I would request you to go through the below link.

Creative Cloud Help | Packager

Regards,

Anand

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Community Beginner ,
Nov 18, 2014 Nov 18, 2014

Don't use a mac but Adobe sure do have some issues, CCP 1.7 has some SERIOUS issues, FIX THEM!

Ben

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Community Beginner ,
Nov 26, 2014 Nov 26, 2014
LATEST

Hello again.

i spoke with Adobe Support, apparently you can't install the package from a USB, you have to transfer the files to the osx first and then install it locally.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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