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Hello,
How come that despite having filled all the information needed in Vat ID section - our Polish VAT numer doesn't show on the Adobe invoice?
There's also no space to fill in The City of origin for our company - we get to choose only the Zip code and Poland appears but without our City.
Is there a way to fix these problems, VAT numer expecially?
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Let me move this to the Enterprise & Teams forum for you, which I think is the appropriate forum for your question.
The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs.
I'm afraid there's little we can do to help you. We are not Adobe employees and we have no access to internal system. Your best bet is to contact customer support and ask to speak to the billing deparment.
Adobe provides support through the Chat function on the contact page or through a phone call. There is no email support.
CHAT: Click the following to contact Adobe customer support staff for help:
https://helpx.adobe.com/contact/support.html
You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. Disable any ad, pop-up, or script blockers.
This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.
Click the chat icon at the bottom right of the page to open a chat session.
If that doesn't work, try this link, which opens a chat window directly:
https://helpx.adobe.com/contact.html?rghtup=autoOpen
PHONE: You can also search this page for a regionally appropriate phone number for customer support.
https://helpx.adobe.com/contact/phone.html