Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Problems with volume license

New Here ,
Apr 07, 2016 Apr 07, 2016

I have a problem with installing the company volume license - The licenses is from 2011, and I'm trying to connect it with the newest version of photoshop, indesign and illustrator.

Can anyone help me?

372
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Apr 07, 2016 Apr 07, 2016

Serial numbers only work with the specific version of the program that matches the number

Also the "newest" versions of those programs are Cloud based, not with a serial number

This is an open forum, not Adobe support... below to contact Adobe staff to help

While the forums are open 24/7 you may not contact Adobe support at all times

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud s

...
Translate
Community Expert ,
Apr 07, 2016 Apr 07, 2016

Serial numbers only work with the specific version of the program that matches the number

Also the "newest" versions of those programs are Cloud based, not with a serial number

This is an open forum, not Adobe support... below to contact Adobe staff to help

While the forums are open 24/7 you may not contact Adobe support at all times

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 08, 2016 Apr 08, 2016

Thank you for your coment John.

I only asked, because maybe somebody have had the same problem, and because I personly is new to the adobe programs - and have never worked with a volume licens before 🙂

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 11, 2016 Apr 11, 2016
LATEST
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines