"Updates have been suppressed by the Administrator" by accident

[richjones98]

We built silent installers for our CS6 programs, deployed the software, but when admins try to log in and install updates manually, they get a message saying

Update Failed

Updates could not be applied

Please contact your Administrator if you wish to apply updates on your machine.  Updates have been suppressed by the Administrator.

When we built the silent installers with the Adobe Application Manager Enterprise Edition, we picked an option for updates, but obviously we picked the wrong one, as we just didn't want it prompting non-admin users about installing updates, not preventing admins from installing them.

Is there a way to change this on the local machines?

[billbronner]

I'm having the same problem, but didn't even use an atypical installer, just the regular old installer.  Haven't been able to find a fix for the life of me.  For the record I'm running CS6 on a Mac Pro Tower, OS X version 10.10.5.

[Mrinmay Majhi]

Moving to Enterprise

[Rayyann · Accepted solution]

Hi Richard,

Try  delete or rename AdobeUpdaterAdminPrefs.dat file

MAC <Startup Disk>/Library/Application Support/Adobe/AAMUpdaterInventory/1.0/AdobeUpdaterAdminPrefs.dat

Windows C:\Program files\common files\adobe\AAMUpdaterInventory\1.0\AdobeUpdaterAdminPrefs.dat

and update

Share this link with Administrator .This links will helpful Disable auto-updates | Application Manager | IT administrators  

Hope it Helps !!

Many Thanks,

Rayyan