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"You've been signed out" CC Desktop App Login Issues

New Here ,
Jul 28, 2020 Jul 28, 2020

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So I was using the CC desktop app and Photoshop for about a week when all of a sudden I try to open CC and it gets stuck in a sign-in prompt loop. I've tried everything I've seen online. I've uninstalled everything using the cc cleaner tool, manually deleted all adobe files, tried every option on adobe's official "sign-in loop solution" and nothing has worked. I must've corrupted some app data files at some point but I don't understand how a completely fresh install wouldn't work. Thanks in advance for any help, I'd appreicate it a lot.

Also, I have a windows 10 machine.

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correct answers 1 Correct answer

Adobe Employee , Jul 29, 2020 Jul 29, 2020

Then please contact your University help desk, GoviS1.  They are the only people that can help you.

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Adobe Employee ,
Jul 28, 2020 Jul 28, 2020

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GoviS1, please make sure to begin by logging in with the e-mail address associated with your Creative Cloud membership. There is no membership assigned to the e-mail address you used to post to this public discussion forum.

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New Here ,
Jul 28, 2020 Jul 28, 2020

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This is the only account I have, and I have an Adobe for Enterprise plan under my university.

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Adobe Employee ,
Jul 29, 2020 Jul 29, 2020

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Then please contact your University help desk, GoviS1.  They are the only people that can help you.

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Community Expert ,
Jul 28, 2020 Jul 28, 2020

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School enterprise plan complicates things... you may need this link

 

https://community.adobe.com/t5/get-started/creative-cloud-app-can-t-manage-apps-don-t-have-an-it-adm...

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