"Your renewal is past due."

[default6d7ksrm7nhx2]

Hi Guys,

So I have to contact an account manager to renew a subscription? I can't just update the details? I have to actually wait for someone to talk to me over the phone? What is the point? 

Can my account manager (Jyotsna) actually email me back. As I emailed him and still have not gotten a response.

[Bani Verma]

Hi there, 

As you have mentioned, you need help in renewing your subscription. However, you are unable to reach your account manager.

I recommend contacting the support team directly to resolve this issue. To get started, please go to the support tab in the Adobe Admin console, start a chat, or click here. 

Hope this helps.

Thanks,

^BS