Résilier des licences

[matthieu_3060]

Bonjour,

Comment faire pour résilier des licecnes depuis la console d'administration quand, à chaque fois que l'on essaie, il est indiqué :

"Impossible de charger les données
Une erreur s’est produite. Veuillez réessayer."

Merci

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from account, payment & plan">

[kglad · Accepted solution]

use your console to ask for help, https://helpx.adobe.com/enterprise/using/support-for-enterprise.html

but you won't be able to cancel licenses until they are near their expiration date.