• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Re: Enterprise Plan (VIP) renewal

New Here ,
Jan 05, 2024 Jan 05, 2024

Copy link to clipboard

Copied

We have had Adobe Case ADB-32189357-C3K1 open for several weeks without resolution. What can be done for us to access the Admin Portal so we can assign the licenses we have purchased? My customers are not happy and have been waiting for weeks to get a license. As reference, we can order and apply Bluebeam licenses without issue which is the next step directing our costomers to one of your competitors. 

Glenn28801819yyvc_0-1704483779519.png

 

Views

92

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 05, 2024 Jan 05, 2024

Copy link to clipboard

Copied

@Glenn28801819yyvc 

 

if tou don't get a response from an adobe employee by 1/9, post again and i'll flag an employee.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 19, 2024 Jan 19, 2024

Copy link to clipboard

Copied

LATEST

Hi @Glenn28801819yyvc ,

I reviewed the case ID that you have shared and found out that your case has been closed. Please let us know if you need any further assistance regarding your case.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines