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Re: Error 176 - Can't install Photoshop no matter what

New Here ,
Mar 13, 2024 Mar 13, 2024

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im having the same issue but generally with ym creative cloud i cant instal anything and ive tried everything suggested here and nothing 😞

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correct answers 1 Correct answer

New Here , Mar 18, 2024 Mar 18, 2024

thank u i managed to figure it out in the end with the cleaning tool!

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Community Expert ,
Mar 13, 2024 Mar 13, 2024

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reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R


if that fails, repair per https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html


if that fails and you have windows, open your control panel > add/remove programs > cc desktop app > repair

if that fails, uninstall using the correct uninstaller from https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes... and then reinstall using*


if that fails, do a clean cc install carefully following each applicable step:

uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

check for, and if available, update your os

if windows is your os, repair all ms visual c++ versions that can be repaired (use google if you don't know how to do this)

if windows is your os update your ms visual c++, if it can be updated (use google if you don't know how to do this)

restart your computer (don't skip this)

reinstall the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials

NOTE: win 11 users that have trouble with the latest win 10 installer often have success with the older win 10 installer.

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Adobe Employee ,
Mar 14, 2024 Mar 14, 2024

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Hi there,

We checked and found that you have a team's license for Adobe apps. We're moving this thread to Enterprise & team's support team for further help.

Let us know if you have any questions.

Regards,

Shivangi

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Community Expert ,
Mar 14, 2024 Mar 14, 2024

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New Here ,
Mar 18, 2024 Mar 18, 2024

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thank u i managed to figure it out in the end with the cleaning tool!

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Community Expert ,
Mar 18, 2024 Mar 18, 2024

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@Valentýna34709694jsef 

 

you're welcome, but sorry you had to work your way to the last step.

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