Error 206 on a completely new PC

[Andrea36274960pz27]

I have the same issue. It's not a new machine but no Adobe apps were installed on it before. I just subscribed for CC yesterday. I downloaded the CC app, installed, it asked for my em/pw (I use email for identification, not Google or the like), then asked to select company/private account, then came Error 206. But how does identification work if there is no connection to Adobe servers? So strange...

[kglad]

try the other account 

[Andrea36274960pz27]

For the notes: I completely turned off both antivirus and firewall. It still didn't work. Firewall in my router is set to 'Allow all' for both directions. The problem is surely not realted to the firewall.

[kglad]

and both accounts tried?

[Andrea36274960pz27]

Yes, I tried both. Actually I don't know why Adobe created 2 accounts. I never had one, subsribed my company for CC All Apps then I got 2 accounts: one for the company and one private.

[kglad]

contact your admin, https://helpx.adobe.com/enterprise/kb/contact-administrator.html

[Andrea36274960pz27]

I thought I solved the problem by running the CC installer as administrator. It installed CC Desktop app w/o the Error 206. Then I installed Photoshop. Now I have 'You can not use Photoshop' and Error 205 in Ps. Of course the steps described in the 'Fix licensing error 205' article did not help.

I'm terribly disappointed.

[kglad]

you posted in the wrong forum and that led to misleading help (from me).  your post is now in the correct forum and the correct steps for you are to start by contacting your admin.

[Kevin Stohlmeyer]

Hi @Andrea36274960pz27 do you have a single license or are you using Enterprise or Teams?

[kglad]

@Kevin Stohlmeyer 

an adobe employee moved it here because of the subscription type.

[Andrea36274960pz27]

I have Teams, but I'm the sole member.

[kglad]

then you must be the admin.

open the support tab on your admin console > start chat or start case or request expert session.

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

[Kevin Stohlmeyer · Accepted solution]

With Teams - your Admin has to allow individual downloads and install otherwise you will get errors. They normally deploy with a package format to users rather than individual management.