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Re: how do we resend a invitation for a team member?

Community Beginner ,
Jul 12, 2019 Jul 12, 2019

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I guess this has never been properly fixed. I added a new user yesterday and assigned him a license and he never received the 'Welcome' email. There is still no way that I can find to resend that email.

Adobe, please stop acting like your products are perfect and will never fail. It would very helpful to provide remediation functionality like what is being asked for here. Between this sort of thing and the nightmares we're living with dealing with the new shared device license mess (along with their miserable "Are you still logged in?" popups), this is getting beyond ridiculous.

Please just provide what your paying customer are asking for. Just. Fix. It.

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correct answers 1 Correct answer

Adobe Employee , Jul 15, 2019 Jul 15, 2019

(Branched out as a new discussion and moved to Enterprise & Teams​ community.)

Hi Daniel,

Users don't get an email invitation when they're added to your organization. They don't need to accept an invitation.

So, you can add Users to your organization and view them in the Users tab in the Admin Console.

Users, however, get an email notification when they've been added or removed from a product if the product profile notification setting is turned ON. See User Notification setting in the screen below.

...

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Adobe Employee ,
Jul 15, 2019 Jul 15, 2019

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(Branched out as a new discussion and moved to Enterprise & Teams​ community.)

Hi Daniel,

Users don't get an email invitation when they're added to your organization. They don't need to accept an invitation.

So, you can add Users to your organization and view them in the Users tab in the Admin Console.

Users, however, get an email notification when they've been added or removed from a product if the product profile notification setting is turned ON. See User Notification setting in the screen below.

See Manage products and profiles

create-new-profile-wizard.png

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