• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Re: Only white screen shown when start Photoshop 2020

Explorer ,
Jun 18, 2020 Jun 18, 2020

Copy link to clipboard

Copied

Same here. CC unusable for a couple of days now. Great job Adobe...

Views

252

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jun 23, 2020 Jun 23, 2020

BLySm, I am sorry that you are encountering so many problems using your Creative Cloud for Team membership.  Please be aware that you are responding to discussions, which contain solutions for individual members.  Those solutions are often not applicable to computers that are owned or managed by an organization.

 

Please contact your companies Creative Cloud for Teams admin so they can correct any errors that have been implemented when they began the download and install process. If they need as

...

Likes

Translate

Translate
Adobe Employee ,
Jun 23, 2020 Jun 23, 2020

Copy link to clipboard

Copied

BLySm, I am sorry that you are encountering so many problems using your Creative Cloud for Team membership.  Please be aware that you are responding to discussions, which contain solutions for individual members.  Those solutions are often not applicable to computers that are owned or managed by an organization.

 

Please contact your companies Creative Cloud for Teams admin so they can correct any errors that have been implemented when they began the download and install process. If they need assistance then they can request a scheduled support session by using the process listed in https://helpx.adobe.com/enterprise/using/accounts.html to request a support session through the admin console.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 24, 2020 Jun 24, 2020

Copy link to clipboard

Copied

Adobe helpdesk, lol, watching someone take over your PC just to see them repeat every single step you just did multiple times... Still no CC apps loading on PC...

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 24, 2020 Jun 24, 2020

Copy link to clipboard

Copied

Hello,

I apologize for the inconvenience caused to you.

Kindly sign in to the creative cloud app and check if you are able to access Photoshop. Also, share the troubleshooting steps performed by the support technician so that we can proceed further accordingly.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 07, 2020 Jul 07, 2020

Copy link to clipboard

Copied

LATEST

yeah yeah

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines