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Re: unable to verify subscription

New Here ,
Oct 28, 2020 Oct 28, 2020

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We can't verify your subscription

I am having the same problem on 37 computers, 

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correct answers 1 Correct answer

Adobe Employee , Oct 28, 2020 Oct 28, 2020

Please confirm when exactly this error is coming and is it for all the creative cloud applications. This generally comes when the creative cloud apps are not able to connect to Adobe servers. You can check the proxy or network/firewall settings if any Adobe endpoints are blocked. Here is the list of all endpoints: https://helpx.adobe.com/in/enterprise/kb/network-endpoints.html

 

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Adobe Employee ,
Oct 28, 2020 Oct 28, 2020

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Please confirm when exactly this error is coming and is it for all the creative cloud applications. This generally comes when the creative cloud apps are not able to connect to Adobe servers. You can check the proxy or network/firewall settings if any Adobe endpoints are blocked. Here is the list of all endpoints: https://helpx.adobe.com/in/enterprise/kb/network-endpoints.html

 

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