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Reasonably certain I have been robbed

New Here ,
Nov 21, 2020 Nov 21, 2020

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I just upgraded from a personal account to a teams account and we send a few Esign documents a week, and when I could not find the Sign application, was "chatted" into 2 Sign accounts when I stated I was confused and then just pain gave in.. doesn't adobe sign come with the acrobat Pro subscription? I think they just overcharged me for $503.76

 

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Acrobat , Admin console , Licensing , Manage account , Teams

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correct answers 1 Correct answer

Adobe Employee , Nov 24, 2020 Nov 24, 2020

Hello,

We apologize for the inconvenience caused to you.

I would recommend checking with the Reseller about the services you are getting with Acrobat and about the Pricing. You might have to assign an Adobe Sign license with Acrobat to use the feature.

You can check our help article to get more information on how to use Adobe Sign: https://helpx.adobe.com/sign/how-to/get-started-with-adobe-sign.html

Acrobat has a Fill & Sign option as well under the Tools section.

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Adobe Employee ,
Nov 24, 2020 Nov 24, 2020

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Hello,

We apologize for the inconvenience caused to you.

I would recommend checking with the Reseller about the services you are getting with Acrobat and about the Pricing. You might have to assign an Adobe Sign license with Acrobat to use the feature.

You can check our help article to get more information on how to use Adobe Sign: https://helpx.adobe.com/sign/how-to/get-started-with-adobe-sign.html

Acrobat has a Fill & Sign option as well under the Tools section.

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