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Rechnung von CCS Gmbh

New Here ,
Nov 23, 2022 Nov 23, 2022

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Hallo,

warum kommen unsere Rechnungen von CCs und nicht von Adobe obwohl ich es über Adobe bestellt habe?

Kann man das umgehen?

 

Viele Grüße

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Community Expert ,
Nov 23, 2022 Nov 23, 2022

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open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

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New Here ,
Nov 23, 2022 Nov 23, 2022

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Bin jetzt ein wenig schlauer, nur wie wechsele ich jetzt von CCS zu Direkt Adobe?

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Community Expert ,
Nov 23, 2022 Nov 23, 2022

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ask for adobe support's help.

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Adobe Employee ,
Nov 24, 2022 Nov 24, 2022

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Hi @Sebastian Emil Beck ,

 

By CCs, do you mean Creative Cloud? If you want to know how to download your invoices via the Admin Console, click here.

 

Hope this helps.

Charles Samuel

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Community Expert ,
Nov 25, 2022 Nov 25, 2022

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@iCharles ,

I suppose @Sebastian Emil Beck has bought the product via a reseller, called CCS GmbH.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Nov 25, 2022 Nov 25, 2022

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Bist Du sicher, dass Du bei Adobe direkt bestellt hast?

 

Also in der Regel gibt es keinen Nachteil oder finanziellen Vorteil, über einen Vertriebspartner zu bestellen. Wir haben unsere Software von Adobe auch über einen Vertriebspartner bezogen. Die gleiche Firma beliefert uns auch mit AutoCAD- und Windows Lizenzen.

 

Solltest Du aber den Partner wechseln möchten, dann kannst Du das über die Admin-Konsole tun, wenn Du der primäre Admin bist.

Abambo_0-1669401443566.png

 

ABAMBO | Hard- and Software Engineer | Photographer

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