• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Regain access to Admin console

New Here ,
Feb 02, 2023 Feb 02, 2023

Copy link to clipboard

Copied

Hi, how can I regain access to Admin Console for an organization which does not have any admins?

TOPICS
Licensing , Teams

Views

255

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Feb 02, 2023 Feb 02, 2023

If you can't get access to the Admin console because you are not an admin, as the plan owner you should have an Adobe account rep and customer success manager tied to your company's account that you can reach out to. They can convert you to an admin for access to the Admin console.

Votes

Translate

Translate
Community Expert ,
Feb 02, 2023 Feb 02, 2023

Copy link to clipboard

Copied

the plan owner can assign admins.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 02, 2023 Feb 02, 2023

Copy link to clipboard

Copied

Thank you for quick response.

But then comes the next question: Where could I sign in as the plan owner?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 02, 2023 Feb 02, 2023

Copy link to clipboard

Copied

start here to learn about the admin console, https://helpx.adobe.com/enterprise/using/admin-console.html

 

and if you're overwhelmed and/or otherwise need help, https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 02, 2023 Feb 02, 2023

Copy link to clipboard

Copied

If you can't get access to the Admin console because you are not an admin, as the plan owner you should have an Adobe account rep and customer success manager tied to your company's account that you can reach out to. They can convert you to an admin for access to the Admin console.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 02, 2023 Feb 02, 2023

Copy link to clipboard

Copied

LATEST

Hi, @IMS28222309b510 please send us an email at ecs@adobe.com with your contact number, VIP number/URL of the admin console. We will connect with you. Thank you!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines