remote update manager creative cloud app

[teamneusta]

Hello,

remote update manager won't update the creative cloud app for windows. Is it intended, that we need a separate tool to update the CC-App? Are there any manuals describing how to automatically update it?

Since users in out company don't have admin privileges, i'd like to do it with a tool such as the remote update manager - but RUM will update all other adobe applications, just not the creative cloud app...

Thanks and regards,

Tobias

[Ashubijalwan1]

Hi Tobias,

Welcome o Adobe communities.

Adobe remote update manager invokes updates for creative cloud apps too including CS 6. did you get any error message while running RUM?

Thanks,

Ashish

[teamneusta]

Hi Ashubijalwan1,

just to make sure there is no misunderstanding:

All Creative Suite Apps are updated except for the app with the name "Adobe Creative Cloud".

When I use the Creative Cloud Packager and select solely the core components, "Adobe Creative Cloud" is a part of them. The program itself shows a message saying that an update is necessary, but RUM won't update "Adobe Creative Cloud".

Best regards,

Tobias

[Ashubijalwan1]

Got it. Creative cloud apps is an utility to install Adobe creative cloud apps individually and use Adobe online services. RUM will not invoke update for this utility.

Thanks,

Ashish

[teamneusta]

Okay, so if I use the RUM to update the apps, the "Adobe Creative Cloud" is not necessary? What about the file-synchronisation and typekit? Will the user-based - cloud login work for all adobe allications if the ACC is not installed or is it necessary to log into each application individually if ACC is uninstalled?

Regards,

Tobias

[teamneusta]

Hello,

hasn't anyone got an idea on how to automatically update "Adobe Creative Cloud" - App? As mentioned above, our domain-users don't have admin rights and there seems to be no network-manageable updater available.

Regards,

Tobias

[Ashubijalwan1 · Accepted solution]

Adobe creative cloud desktop client works on automatic update workflow whenever Adobe releases. You can create a package for Creative cloud desktop only using creative cloud packager and then deploy to user's machines and they will have an updated version of creative cloud desktop.

Thanks,

Ashish

[bobs85008685]

Ashubijalwan1​ In my experience, the Desktop Application needs to have a user logged in before it will update. Is this intended? Can the Desktop app be reconfigured to update even if the user does not log in?