remote update manager msi

Report · Apr 05, 2017

Hi.

I have a working AUSST to poll the update in house.

Adobe creative product are already installed on all user when I came to the department. What I wanted is the user will be able to update it even without local admin rights.

I believe these is where remote update manager comes in. I am new to SCCM 2012 and can only create device collection.

I haven't done package creation and the guide from adobe wasn't helpful .

If my assumption is correct all I need is the RUM to be deploy through SCCM but I don't know how to start.

Do I need to create a package just for RUM or is it even possible without attaching a package to it.

Please help me as we have at least 200 user of adobe creative cloud product.

Thank you.

Report · Apr 05, 2017

information and Packager Links https://forums.adobe.com/thread/1586021

Creative Cloud Enterprise License Restrictions https://forums.adobe.com/thread/1489872

Report · Apr 05, 2017

I have read the guide but wasn't helpful.

What I am looking is have these file deploy in elevated privileges which I can't find in your site.

Report · Apr 06, 2017

When you deploy an installation package, Remote Update Manager is copied to the following location on the client machine:

C:\Program Files (x86)\Common Files\Adobe\OOBE_Enterprise\RemoteUpdateManager (Windows)

/usr/local/bin (Mac OS).

In the package configuration, Remote Update Manager deployment and the option “Use internal update server” must have been enabled (see Edit and save Adobe Creative Cloud package configurations). It's not enough to just deploy RUM independently.

More information Use Adobe Remote Update Manager

Report · Apr 06, 2017

Hi Albrecht.

I have followed that instruction during the package creation.

So the RUM is dependent to the whole package and can't be deployed alone.

Would it break the application if I deploy it to all machine if creative cloud is already present.

Report · Apr 06, 2017

Hi Homer,

Remote Update manager can be used with and without the Package. If it is with Package and configured along with AUSST then the updates will come from your Internal Server and if it is not then it will get the updates directly from Adobe Server.

Also you can execute the RUM from SCCM with Admin privileges to start the download process.

I hope this helps.

Regards,

Abhijit Kumar

Report · Apr 06, 2017

Hi.

Remote Update manager was configured using CCP along with AUSST.

My question previously was can we run RUM alone or deploy it with SCCM alone and the answer by the other person was no its not enough to just run RUM

Also you can execute the RUM from SCCM with Admin privileges to start the download process.

Now I am getting different answer where you can deploy RUM from SCCM with admin privileges.

The creative cloud application is installed on most client its very rare that we will need install it after the user start.

My goal is just to have the user the RUM so that they can update it with elevated privileges.

Report · Apr 07, 2017

wise_entity1978 wrote
Hi.
Remote Update manager was configured using CCP along with AUSST.
My question previously was can we run RUM alone or deploy it with SCCM alone and the answer by the other person was no its not enough to just run RUM
Also you can execute the RUM from SCCM with Admin privileges to start the download process.

Now I am getting different answer where you can deploy RUM from SCCM with admin privileges.
The creative cloud application is installed on most client its very rare that we will need install it after the user start.
My goal is just to have the user the RUM so that they can update it with elevated privileges.

In your package configuration in CCP you can select "Elevated Privileges". This option allows your users to manage applications and updates even when they do not have Administrator privileges. It is essential that the Apps panel is not disabled in this scenario, because the users manage their installations and updates using the Apps panel in the Creative Cloud desktop app. RUM is intended to be invoked remotely by command line by the IT admin, not by the users. It's an additional tool to invoke software updates remotely.

Hope this helps. Setting up the infrastructure for an internal update server is quite a complex process. It's important that you read all the documentation carefully before you start.

Report · Apr 07, 2017

In your package configuration in CCP you can select "Elevated Privileges". This option allows your users to manage applications and updates even when they do not have Administrator privileges. It is essential that the Apps panel is not disabled in this scenario, because the users manage their installations and updates using the Apps panel in the Creative Cloud desktop app. RUM is intended to be invoked remotely by command line by the IT admin, not by the users. It's an additional tool to invoke software updates remotely.

Hope this helps. Setting up the infrastructure for an internal update server is quite a complex process. It's important that you read all the documentation carefully before you start.

These has been followed and all in place based on screenshot I provided above.

AUSST is already up and running and the override files are properly put in place based in these guide.

1.　Open CCP- creative cloud packager(https://helpx.adobe.com/creative-cloud/packager/creative-cloud-packager.html)
2. Sign in when it　prompts you to sign in using your adobe id and password
3. Click on create package
4. Now name the package and provide a location where you want to save it.
5. Make sure the options Show applications and updates via apps panel and Elevated privileges options　are checked.
6. Now click on Change in package configuration.
7. Click on the option Use internal update server and provide the location for the new override file that you had generated.
8. Check the option "Enable Adobe Update Manager"

What I am missing is a complete guide coz all the link you provided is just brief which made assume its like these and that which end being not.

I google every keyword just how to deploy adobe CCP and it always point to adobe which does not help its only information to user but no guide.

Report · Apr 07, 2017

wise_entity1978 wrote
Hi Albrecht.
I have followed that instruction during the package creation.
So the RUM is dependent to the whole package and can't be deployed alone.
Would it break the application if I deploy it to all machine if creative cloud is already present.

You will need to create and deploy a software installation package to your clients so that the settings specified in the Advanced Configuration of Creative Cloud Packager are deployed to the client machines. The Creative Cloud desktop app can already be installed on the machines though, that will not be a problem. But your installation package will need to contain something, a software update or something similar.

The first step however will be to set up your internal update server, because you need to include an override file in your package configuration in CCP which contains the address to your in-house server. See Using the Adobe Update Server Setup Tool (AUSST).

Report · Apr 11, 2017

no update.

Report · Apr 12, 2017

What information are you looking for exactly? Is it the package configuration?

Report · Apr 18, 2017

Here is what I have and have done so far.

AUSST server - up and running.

Adobe Creative cloud packager - already created a package that can be deployed.

What I don't have is

SCCM guide.

These is outdated Deploy Adobe packages with SCCM but I will try.

Report · Apr 25, 2017

Here is an update.

I was able to create deployment package using RUM msi which I believe will give me an error.

If only the setup.exe is msi as well its much more easier to deploy it.

Report · Apr 27, 2017

Update.

Both failed nothing show up in the deployment.

I have waited for a day for it to show in software center where SCCM deploy it.

Report · May 03, 2017

I haven't found any solution to these.

The guide is really old and can't follow it.

The creative cloud packager I created works fine if I just install it setup.exe but to deploy it is the one I want and I can't find any verbatim or complete guide.