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Removal of license accidently purchased

New Here ,
Nov 24, 2019 Nov 24, 2019

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 I logged on to Adobe Website for the first time to purchase license of a team member, guy that used to do has left the company. Purchased the license only to find he already had one.

Adobe quite happy to increase # of licenses but have not been able to find how to reduce # of licenses.

I do not need this license, should not have purchased it, how do I remove it and keep to our current number???

I have left message at admin support, but not response back after 1.5 hours.

 

 
 

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correct answers 1 Correct answer

Community Expert , Nov 24, 2019 Nov 24, 2019

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Community Expert ,
Nov 24, 2019 Nov 24, 2019

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