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removing adobe accounts from shared school ipads

New Here ,
Aug 15, 2024 Aug 15, 2024

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My middle school students share ipads to use Adobe Express and a couple devices have maxed out with the amount of accounts allowed on a device and a new student can not sign in to AE on the device.

 

How do I remove student emails/accounts from these shared devices so new students can use AE on them?

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Education , Manage account

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Community Expert ,
Aug 15, 2024 Aug 15, 2024

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@Donald38895795fnjq How are you managing installs on your iPads? My best advice is to reset them to the last imaged install. 

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Adobe Employee ,
Sep 18, 2024 Sep 18, 2024

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Hi there,

 

If you are still facing this issue, I would recommend contacting support via the support tab in the Admin console.  Please refer following article for this: https://helpx.adobe.com/enterprise/using/support-for-enterprise.html

 

Let us know if you have any queries.

Thank you.

Regards,

A.N

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