I received a message I should renew my subscription but I already did that a few weeks ago. Please advice: is this SPAM? And how do I get in contact with someone from the support team instead of this way.
Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.
You may also be able to contact Adobe by phone: