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Renewing Subscription

New Here ,
Feb 18, 2021 Feb 18, 2021

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How do I contact my 'Account Manager' if ive never been told who it is?  I recieved an email saying my reseller had changed to Adobe Systems CVG but havent been told who the account manager is.  Our subscription is now past due and still no contact from anyone about renewal. Ive tried contacting a generic admin address for adobe CVG but no response.  

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Admin console , Licensing , Manage account , Troubleshooting

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correct answers 1 Correct answer

Adobe Employee , Feb 18, 2021 Feb 18, 2021

Hello,

I have sent you a personal message with the details.

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Adobe Employee ,
Feb 18, 2021 Feb 18, 2021

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Hello,

I have sent you a personal message with the details.

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New Here ,
Aug 11, 2021 Aug 11, 2021

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I have the same problem.  Did you manage to renew.  Please can you let me know how.

 

Thanks

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New Here ,
Jul 07, 2022 Jul 07, 2022

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I have the same problem.  Did you manage to renew.  Please can you let me know how.

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New Here ,
Jul 28, 2022 Jul 28, 2022

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We have the same problem. I have tno been able to contact our account manager and cannot renew our subscrtiption.

How can we renew? Thanks.

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