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Roll out of "new" Acrobat Pro DC

Explorer ,
Sep 08, 2023 Sep 08, 2023

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I am the admin for our team, but I am the only one who has not received the "new" version of Acrobat Pro DC, which looks like it started rolling out in June 2023. I have literally every user asking questions about the new interface and I thought they were all smoking crack or something. According to the creative cloud desktop, I have the same version as they do, but mine is the "old version". There is no menu item to "disable new acrobat" for example. 

How do I get on the same version as my users? And why would it roll out to everyone except the admin account?  The problem is the same with my mac version, so I need to force that version to update also. 

Thanks,

Mark

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Acrobat , Enterprise , Teams

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Community Expert ,
Sep 08, 2023 Sep 08, 2023

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users can reset the interface to the one with which they are familiar.  if they have mac's, they should check view.

 

windows: click the hamburger menu>disable the new acrobat

mace: view>disable the new acrobat.

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Explorer ,
Sep 09, 2023 Sep 09, 2023

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Thank you. I'd still like to know how I can get the new UI, sooner or later I need to become familiar with it.

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Community Expert ,
Sep 09, 2023 Sep 09, 2023

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the new interface is being rolled-out on adobe's schedule.

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