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School account plan cannot install CC on personal device

New Here ,
Dec 20, 2021 Dec 20, 2021

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Hello,

I am currently using an Adobe account provided by my school. I have tried to install Creative Cloud, among other apps, included with my plan onto my personal device, a brand-new ASUS PC. However, every time, the installer gets less than 10% in, and then crashes due to either Error 1 or 201. I don't think my internet connection is the issue as far as I know- it is connected to the Internet without issue- and I have plenty of room on my device. When I asked my school's IT they redirected me to contact Adobe.

Is the problem due to me not having an "admin" account, or because it is a personal device?

I am at my wit's end. I can supply any other info needed. Thanks very much in advance.

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