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School license setup for multiple Laptops (14)

Jun 19, 2024 Jun 19, 2024

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Hi there,

 

I work within a school and help out with all things IT.

So, I did a big oopsie :

I cloned 14 Laptops to update them and they have/had multiple Adobe programs and the Adobe Creative Cloud installed.

 

I didn't know about the protection from adobe against cloning and the creative cloud system with admin console and packages.

 

What's my best (least work) course of action to get the Adobe Creative cloud and the corresponding Apps working on all 14 Laptops?

 

As far as I can tell we have atleast 40 unused licenses, but I'm still unsure how to get things working again.

 

My guess:

  1. I have to create a Package made in the admin console.
  2. I need to uninstall all Adobe remenants from the cloned img using adobe uninstall.
  3. Now I use the setup file? (Not sure about the best way of doing things from this point).
  4. Does every Laptop need an extra-account with e-mail so I add them to the license panel in the adobe admincenter?

 

Best would be if you can give me a rundown what I have to to do step by step with the 14 laptops.

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Community Expert ,
Jun 19, 2024 Jun 19, 2024

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Moved from the Download and Install forum to the Teams and Enterprise forum.

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Community Expert ,
Jun 19, 2024 Jun 19, 2024

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I would start by not only uninstalling but also running the Creative Cloud Cleaner tool to remove any system resources/remnants:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Then I would refer to this document on how to package the software for deployment:

https://helpx.adobe.com/enterprise/using/edu-deployment-guide.html

 

 

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Adobe Employee ,
Jun 20, 2024 Jun 20, 2024

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I would agree to what @kevin stohlmeyer has suggested in this thread

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