serial number missing

[mariab79341691]

DEAR SIRS, I bought indd software, but I don't see the serial number for confirmation my license. Kindly could you check about my order. ABOBE account is mariab79341691

I thank you in advance

[alisterblack]

I can't tell from what you have written what kind of licence you have, but have you tried signing in to the application with your Adobe ID?

[mariab79341691]

DEAR

I mean that 23 days ago I download your indesign software, and yesterday I done the payment for the license, but until now I didn't receive the serial number for the software that I have to wrote for confirm the software.

Kindly could you do something for me, What I have to do.

Thank you

[alisterblack]

It sounds like you just need to sign in to the software using your Adobe ID to activate it.

Your Adobe ID is always an email address.

Launch InDesign and go to Help>Sign In.

[mariab79341691]

Kindly could you confirm if I paid the right product of yours. I paid for INDD software, but I don't see this software in my personal account.

Kindly could you help me?

Thank you

[alisterblack]

Hi Maria,

Without your Adobe ID and other personal details I can't check that. Rather than discuss that in a public forum I would advise you to contact our support directly via online chat.

Contact Customer Care

I am not sure what country you are in but we have local support available.