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Shifting to Enterprise&Teams Account

New Here ,
Oct 23, 2023 Oct 23, 2023

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Hi everyone,

I hope all is well. 

Previously, we were using 2 separate individual Adobe accounts in our start-up through our professional emails. As we are growing, we have decided to shift to and Enterprise&Teams account. However, as we used the same emails, we now have two accounts, one is this individual one and one is Enterprise&Teams. When we want to cancel the individual ones, it asks for early cancellation fee over than 50 Euro. Is it possible to get support on this issue?

All the best,

Serap

TOPICS
Admin console , Enterprise , Licensing , Manage account , Teams , Troubleshooting , Users and groups

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correct answers 1 Correct answer

Community Expert , Oct 23, 2023 Oct 23, 2023

go here https://www.adobe.com/creativecloud/business-plans.html?plan=team&step=2&newid=713 and click request a consultation at page bottom.

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Community Expert ,
Oct 23, 2023 Oct 23, 2023

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go here https://www.adobe.com/creativecloud/business-plans.html?plan=team&step=2&newid=713 and click request a consultation at page bottom.

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