• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Silent Package Install Feature Restricted Licensing Offline Not Activating

New Here ,
Jun 17, 2022 Jun 17, 2022

Copy link to clipboard

Copied

Greetings,

I have a deployment package for Acrobat DC, Feature Restricted Licensing (FRL), Offline Activation.

24476255uitk_1-1655483586583.png

This package installs and activates offline as expected when installed interractively, by double clicking setup.exe.

However, this same package fails to activate when setup.exe is run with an administrative command prompt using the --silent parameter. The silent command installs the product successfully and everything appears normal, until the user starts Acrobat. The user is prompted to sign in to an Adobe account, which should not be possible when using a FRL package. When the sign in prompt is cancelled, Acrobat closes and is unusable.

Setup.exe --silent works well with other FRL packages that use online activation, so this seems to be an issue specifically with the offline licenses.

This post is related but isn't really resolved.

https://community.adobe.com/t5/enterprise-teams-discussions/deploy-adobe-creative-cloud-application/...

Any ideas?

Thanks.

Views

51

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation