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silent uninstallation of Adobe CC of Mac

Community Beginner ,
Sep 03, 2014 Sep 03, 2014

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How can I uninstall all Adobe Creative Cloud applications silently on a Mac?   I've followed the instructions here and it still prompts me with a dialogue box.

Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Step 6 says the following but it still prompts the user... plus is doesn't indicate that quotes are used:

  1. In a Terminal window, type the following command:
    sudo [Path to Adobe Creative Cloud Cleaner Tool.app]/Contents/MacOS/Adobe Creative Cloud Cleaner Tool ‐‐removeAll= CREATIVECLOUDCS6PRODUCTS

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correct answers 1 Correct answer

Explorer , Apr 11, 2024 Apr 11, 2024

It is not a PKG Installer so the above command does not work. Below is the link please share the Command Line for below Installer to proceed deployment silently

https://helpx.adobe.com/content/dam/help/en/creative-cloud/help/uninstall-creative-cloud-desktop-app/uninstaller_latest/creative_cloud_uninstallermac.zip

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Adobe Employee ,
Sep 03, 2014 Sep 03, 2014

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Moving the discussion to Enterprise Deployment for Creative Cloud, Creative Suite   forum.

Thanks,

Atul Saini

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Adobe Employee ,
Sep 04, 2014 Sep 04, 2014

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Hi ,

On Mac OS, use the following command:

sudo installer -pkg <uninstall_pkg_name> -target /

When the uninstall is finished, check the install location to see that the applications were removed.

Note: Uninstall packages are not created for update package.

Sarika

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Explorer ,
Apr 11, 2024 Apr 11, 2024

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It is not a PKG Installer so the above command does not work. Below is the link please share the Command Line for below Installer to proceed deployment silently

https://helpx.adobe.com/content/dam/help/en/creative-cloud/help/uninstall-creative-cloud-desktop-app...

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New Here ,
Aug 21, 2017 Aug 21, 2017

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This still doesn't work. The command:

/Adobe\ Creative\ Cloud\ Cleaner\ Tool.app/Contents/MacOS/Adobe\ Creative\ Cloud\ Cleaner\ Tool ‐‐removeAll= CREATIVECLOUDCS6PRODUCTS

just starts the Cleaner app. This is pointless when trying to silently uninstall CC. The link to the moved discussion is broken as well.

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New Here ,
Sep 14, 2018 Sep 14, 2018

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The following worked for me.  No prompt and no user interaction.

sudo /Adobe\ Creative\ Cloud\ Cleaner\ Tool.app/Contents/MacOS/Adobe\ Creative\ Cloud\ Cleaner\ Tool --removeAll=All

or

sudo [Path to Adobe Creative Cloud Cleaner Tool.app]/Contents/MacOS/Adobe Creative Cloud Cleaner Tool --removeAll=All

The problem I found was copy/pasting the command from this site into the terminal, the two dashes/minus/hyphens "--" between 'Tool'  and 'removeAll=All' were not the same as what was naturally type in the terminal.  When I replaced them and changed to '=All' it worked.

Hope this helps!

Cheers

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New Here ,
Sep 19, 2019 Sep 19, 2019

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It works! But, only removes the apps and leaves lots of Adobe junk behind.

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Community Beginner ,
Sep 27, 2019 Sep 27, 2019

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For one reason or another my fix doesn't appear to be showing 

(and I have no idea why Adobe hasn't documented it).  Add --eulaAccepted=1 to the command and it appears to skip the GUI entirely.  In my case, I put it before the removeAll section so my command looks something like the following:

 

sudo /Volumes/CleanerTool/Adobe\ Creative\ Cloud\ Cleaner\ Tool.app/Contents/MacOS/Adobe\ Creative\ Cloud\ Cleaner\ Tool --eulaAccepted=1 --removeAll=ALL

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Explorer ,
Apr 11, 2024 Apr 11, 2024

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The Command is Not working still pop-up occurs. Is there any other solution to initiate Uninstall Tool silently

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