Some users are being prompted to sign in.

[StreetsBolt]

After installing Acrobat Pro DC, everything appears to be work fine.  Later, some users are being prompted to login to Adobe.  How can this be disabled?  The only fix we have so far is to uninstall and reinstall.  We'd like to prevent that if possible.  Logging in as a different user does not resolve this so it appears it's not Windows profile.  We've also tried: Copy ABCPY.INI from a known working computer adobe_prtk --tool=ReplaceSN --serialize=LEID --serial=AdobeCreativeCloudCleanerTool.exe – this fixed a similar issue with Adobe CC products but did not resolve this issue with Acrobat DC Pro · Browse to the location: [System Drive]:\ProgramData\Adobe · Rename the 'SLStore' folder to 'SLStore_old' · Browse to the location: [System Drive]:\Program Files (x86)\Common Files\Adobe · Rename the 'SLCache' folder to 'SLCache_old' Data type boolean: DWORD value > REG_DWORD Default null Version # DC HKLM Path HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices Summary Disables all service access except those features controlled by the other preferences. Details This setting does not affect Adobe Send for Signature, preference synchronization, or third party connectors. Keyword: * 1: Disable Document Cloud services.

[Rave · Accepted solution]

Hi Jeff,

Please refer the article: Manage Acrobat DC licenses in an Enterprise environment | Adobe Content Corner

You can use the Adobe Provisioning Toolkit (PRTK.exe) to serialize and suppress the Sign-In through the command line.

Regards,

Rave