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When I first made my enterprise account for school, the cost of Creative Cloud was no covered, but they have recently changed policies and will now cover Creative Cloud. However, I am still being charged for Creative Cloud. Is there an easy fix to this through Adobe? Do I have to continue the payments because I made the account before the change?
Hello,
You can cancel your subscription by going to your account.
https://helpx.adobe.com/in/manage-account/using/cancel-subscription.html
If any issue, you can connect with us on Chat and try to get the individual subscription canceled as you already have an Enterprise subscription form your school.
https://helpx.adobe.com/contact.html
Thanks,
Nikhil Gupta
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Hello,
You can cancel your subscription by going to your account.
https://helpx.adobe.com/in/manage-account/using/cancel-subscription.html
If any issue, you can connect with us on Chat and try to get the individual subscription canceled as you already have an Enterprise subscription form your school.
https://helpx.adobe.com/contact.html
Thanks,
Nikhil Gupta