student plan doesn't include the main apps anymore

[Patrick5CE7]

Hi folks,

As you can see below my plan has stopped including the main apps for my college Adobe plan. The fee was taken out of my acc this month yet now if I want to use the apps its asking me to buy them... 

Has this happened to anybody else or and idea what I have to do?

Thanks

[md moksedm39666820]

M 

[Test Screen Name]

I can tell you that what you see is the apps available with a free plan or no subscription at all. Contact your college if the plan is through them.

[Bani Verma · Accepted solution]

Hi Patrick, 

I have reviewed your Adobe ID (email) you have utilized to post here and found a Creative Cloud enterprise license assigned to it via your school.

As you have mentioned you are paying for a subscription, there are chances that you may have purchased a personal Creative Cloud individual subscription on some other email ID. 

If you have any other Adobe ID (email) apart from the one used here, please share that with me in a personal message and I'll check the details for you. (How to send 'Personal Message' to someone in the community)