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Student Plan not working with Quebec School system?

Community Beginner ,
Apr 17, 2022 Apr 17, 2022

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Hello, I am in secondary school and I am currently trying to buy the student plan, but I am facing some problems. First off, my school email does not have ".edu" or any of that, so I used my real email. Now adobe is asking me for information like My school. When I try to fill it in, only universities come up, when it is said any student can have this plan? It is also asking me for my "study domain", but I am just a normal student? And last it is asking when I will get my diploma, which to be honest I don't know if I need to fill it in because it is secondary school?

 

Can I still get the plan even if I am not in university?

 

Sorry if I posted in the wrong category

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correct answers 1 Correct answer

Community Beginner , Apr 28, 2022 Apr 28, 2022

solution:

it never ended up actually asking me if I was a student of not, it just verified me without confirmation. I don't know if it is a glitch

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Community Expert ,
Apr 17, 2022 Apr 17, 2022

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Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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New Here ,
Nov 02, 2024 Nov 02, 2024

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I am a student in fine arts i am trying to get student creative cloud plan but not able to do payment for subscription all the details are correct and genuine but still it is showing red icon and keep on going back to payment option tab while clicking on continue to verification 

quote

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html


By @Peru Bob

 

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Adobe Employee ,
Nov 03, 2024 Nov 03, 2024

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LATEST

Hi @vipin26478183bd96,

 

Thanks for reaching out. If the payment verification for the student Creative Cloud plan keeps redirecting you, here are a few steps that might help resolve this:


Clear Cache: Clear your browser’s cache and cookies, then retry.
Switch Browsers or Devices: Use a different browser or device.
Verify Details: Ensure card details and billing address match exactly.

 

Regards,
^AN

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Community Expert ,
Apr 19, 2022 Apr 19, 2022

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If the school you are in is a qualified school, then yes. Some schools are not eligible because they are not recognized and distribute diplomas that are not recognized.

 

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*Accredited schools are those that are approved by an association recognized by the U.S. Department of Education/State Board of Education or the Canadian/Provincial Ministries of Education and that teach students as their primary focus. In the U.S., such associations include: Middle States Association of Colleges and Schools, North Central Association of Colleges and Schools, Western Association of Schools and Colleges, Southern Association of Colleges and Schools, New England Association of Schools and Colleges, Northwest Association of Accredited Schools.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Apr 28, 2022 Apr 28, 2022

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solution:

it never ended up actually asking me if I was a student of not, it just verified me without confirmation. I don't know if it is a glitch

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Community Expert ,
Apr 29, 2022 Apr 29, 2022

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Great.

ABAMBO | Hard- and Software Engineer | Photographer

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