Sysprep Not Working When Adobe Creative Cloud (ACC) app Installed

[donpham84]

running sysprep with answer file in Windows 10 will not work if ACC is installed. I have to remove ACC, then sysprep, it works as expected. I'm using ACC v5.1.

* One of my friend who saves unattend.xml in same folder with sysprep, he said he just run sysprep, and it works. I had him tried his method on my pc, sysprep still does not work.

Has anyone experienced same error as me? 

Any suggestion is appreciated.

[Guest]

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[John T Smith]

Is sysprep something you do to "package" an install for an Enterprise or Team account?

[dsale]

Currently having the same issue.  On another Adobe thread I found this.  https://community.adobe.com/t5/enterprise-teams/creative-cloud-deployments-fails-windows-10-v1803-im...

It appears Office and Creative Cloud have similar components and 'confuses' Windows and sysprep.