• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Territorial restrictions for Adobe products

New Here ,
Aug 29, 2022 Aug 29, 2022

Copy link to clipboard

Copied

Hello team,

 

We have an issue with Adobe products and kindly would like for your help!

The main part our company’s team is located in Ukraine, but due to the war, it could happen that some of company specialists have to work remotely from Poland. Therefore, we badly need to clarify information if there are any country restrictions for Adobe products in use? Are those specialists allowed to use licenses in Poland, which were purchased locally in Ukraine through VIP program?

Also, our company has branches in Poland, Bulgaria, Brazil... Should we purchase licenses separately in each country or in one of these countries?

We find answers by ourselves, but information looks somewhat doubtful and questionable, that is why we decided to address you for advice. Here are the quotes from site:

  1. VIP Program guide: «VIP Members must purchase for the country where their team members reside».
  2. FAQ «Use of licenses outside of the identified deployment region is acceptable in the case of occasional travel. However, we expect that primary usage will be in the deployment region identified at the time of purchase».

Please provide us with the exact link to the official documents regarding territorial restrictions. This information is required by our legal department.

Thank you for the feedback in advance!

Views

395

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 29, 2022 Aug 29, 2022

Copy link to clipboard

Copied

Hi HAnn,

 

please note that this is mainly a public user-to-user forum. While some Adobe Staff are present here, chances are that you may not get an answer in time. Additionally, since the current ongoing war is a delicate matter in various ways, it's best to contact Adobe directly for help.

 

Click the link below to get in touch with Customer Care - a chat window will open:
» https://helpx.adobe.com/contact.html?rghtup=autoOpen

Kind regards,
Maurice

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 29, 2022 Aug 29, 2022

Copy link to clipboard

Copied

LATEST

you can use the licenses were needed.  purchasing is subject to restrictions, but once purchased you can use anywhere.

 

<moved from download&install>

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines