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Territorial restrictions for Adobe products

New Here ,
Aug 29, 2022 Aug 29, 2022

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Hello team,

 

We have an issue with Adobe products and kindly would like for your help!

The main part our company’s team is located in Ukraine, but due to the war, it could happen that some of company specialists have to work remotely from Poland. Therefore, we badly need to clarify information if there are any country restrictions for Adobe products in use? Are those specialists allowed to use licenses in Poland, which were purchased locally in Ukraine through VIP program?

Also, our company has branches in Poland, Bulgaria, Brazil... Should we purchase licenses separately in each country or in one of these countries?

We find answers by ourselves, but information looks somewhat doubtful and questionable, that is why we decided to address you for advice. Here are the quotes from site:

  1. VIP Program guide: «VIP Members must purchase for the country where their team members reside».
  2. FAQ «Use of licenses outside of the identified deployment region is acceptable in the case of occasional travel. However, we expect that primary usage will be in the deployment region identified at the time of purchase».

Please provide us with the exact link to the official documents regarding territorial restrictions. This information is required by our legal department.

Thank you for the feedback in advance!

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Community Expert ,
Aug 29, 2022 Aug 29, 2022

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Hi HAnn,

 

please note that this is mainly a public user-to-user forum. While some Adobe Staff are present here, chances are that you may not get an answer in time. Additionally, since the current ongoing war is a delicate matter in various ways, it's best to contact Adobe directly for help.

 

Click the link below to get in touch with Customer Care - a chat window will open:
» https://helpx.adobe.com/contact.html?rghtup=autoOpen

Kind regards,
Maurice

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Community Expert ,
Aug 29, 2022 Aug 29, 2022

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you can use the licenses were needed.  purchasing is subject to restrictions, but once purchased you can use anywhere.

 

<moved from download&install>

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