The installer in not "clickable". Below is a screenshot, showing that it is greyed out. How can I install CC?
Hi shivangg, the installer still doesn't download.
So, nothing appears in the Download folder at all?
Thanks for your response. I would recommend you to contact your organization’s Creative Cloud plan administrator for further assistance. 🙂
Thank you for posting your query here and sorry to hear about your download experience.
I would request you to try to downloading the Direct installers available for Windows and Mac OS that under Alternative download links : https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html
If issue persists, please contact Adobe support and please remain signed in with your same email address before accessing the link https://helpx.adobe.com/contact.html, and click chat icon on the bottom-right of the page.