Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

There is a Problem downloading it needs user name and password I have no idea what my user name is

New Here ,
Feb 10, 2020 Feb 10, 2020

There is a problem downloading creative cloud needs a user name and password I have no idea what my user name is where would i find this to compltet this step please!? Anthony.?!?!

378
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Feb 10, 2020 Feb 10, 2020

Hi there, 

 

This screen requires you to enter your computer password, to install anything new on a MAC machine it needs you to authenticate the process by entering your MAC/Computer password. 

 

Let me know if this helps. 

Translate
Adobe Employee ,
Feb 10, 2020 Feb 10, 2020
LATEST

Hi there, 

 

This screen requires you to enter your computer password, to install anything new on a MAC machine it needs you to authenticate the process by entering your MAC/Computer password. 

 

Let me know if this helps. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines