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There is a Problem downloading it needs user name and password I have no idea what my user name is

New Here ,
Feb 10, 2020 Feb 10, 2020

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There is a problem downloading creative cloud needs a user name and password I have no idea what my user name is where would i find this to compltet this step please!? Anthony.?!?!

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correct answers 1 Correct answer

Adobe Employee , Feb 10, 2020 Feb 10, 2020

Hi there, 

 

This screen requires you to enter your computer password, to install anything new on a MAC machine it needs you to authenticate the process by entering your MAC/Computer password. 

 

Let me know if this helps. 

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Adobe Employee ,
Feb 10, 2020 Feb 10, 2020

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Hi there, 

 

This screen requires you to enter your computer password, to install anything new on a MAC machine it needs you to authenticate the process by entering your MAC/Computer password. 

 

Let me know if this helps. 

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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