Hi,
We have created packages before with CCP and it has worked ok.
The problem we have with the latest version: V1.9.6 Build 56 - is that the packages have trouble completing.
For instance - usually we build 2 x packages with the most commonly used Adobe apps but this time I have only been able to get it to work by making the packages
with less apps.
So - no probs - except I'm building the last smaller package with:
Adobe Indesign
And
Dreamweaver
and we can never get it to finish.
It gets to around 75% and then stops - You get a "!" next to one of the apps with the "Oops something has gone wrong".
We have looked for Firewall exceptions and added all we can find including those listed in the "Adobe Creative Cloud Network Endpoints" document.
But to no avail...
>We have tried this on a different workstation, Flushing the cache but nothing helps...
The only log I can find that might help is PDapplog in the user\appdata\local\temp:
08/22/16 14:14:49:236 | [INFO] | | ASU | EnterpriseNative | | | | 12984 | Event Guid generated is: 'eaae78d8-489c-43c7-bcbe-b0ce74ff6a95'
08/22/16 14:14:49:236 | [INFO] | | ASU | EnterpriseNative | ETS | | | 12984 | The Send Analytics event return code (0)
08/22/16 14:14:49:236 | [INFO] | | ASU | EnterpriseNative | EnterpriseNative | | | 12984 | ewa_sendAnalyticsData : Analytics data sent successfully.
08/22/16 14:14:49:236 | [INFO] | | ASU | EnterpriseNative | | | | 12984 | Waiting for the async thread to get the task completed
08/22/16 14:14:49:247 | [INFO] | | ASU | EnterpriseNative | | | | 13932 | Event with guid 'eaae78d8-489c-43c7-bcbe-b0ce74ff6a95' is being sent
08/22/16 14:14:49:247 | [INFO] | | ASU | EnterpriseNative | | | HTTPConnector | 13932 | GetIEProxyInfo - No default proxy present on the user machine
08/22/16 14:14:49:248 | [INFO] | | ASU | EnterpriseNative | | | HTTPConnector | 13932 | GetIEProxyInfo - Failed to get proxy for the url, error:12180
08/22/16 14:14:49:285 | [INFO] | | ASU | PDApp | com.adobe.aam.shared.view.mediator.compositeComponent.CCP.ScreenCCPInstallOptionsMediator | | | 8208 | onRegister
08/22/16 14:14:49:285 | [INFO] | | ASU | PDApp | com.adobe.aam.shared.view.mediator.compositeComponent.ScreenBaseMediator | | | 8208 | onRegister
08/22/16 14:14:49:286 | [INFO] | | ASU | PDApp | com.adobe.aam.shared.view.mediator.component.ContentFooterMediatorB40A7639-360B-4AC3-726A-AFC7CD85E69B | | | 8208 | onRegister
08/22/16 14:14:50:218 | [INFO] | | ASU | EnterpriseNative | | | HTTPConnector | 12664 | HTTP Request Status code 200.
08/22/16 14:14:50:218 | [INFO] | | ASU | EnterpriseNative | | | HTTPConnector | 13932 | The http request returned HTTP_Status:0 HttpCommunicator error:0
08/22/16 14:14:50:218 | [INFO] | | ASU | EnterpriseNative | | | | 13932 | Async thread is completed. Now exiting from function.
**We have looked up some of these messages but haven't found many hits that are relevant.
Any ideas?
Thanks,
Mark O'Neil
IT Services
Bialik College
Melbourne,
Australia
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